Field Technician
Char-Em ISD - Charlevoix, MI
2015 to 2016
Provide temporary support during senior engineer’s leave.
- Supported senior engineers at their direction.
- Provided remote and in-person support for end-users.
- Used a ticket system to communicate with users and other IT staff.
- Installed and configured software, printers, and cabling.
- Imaged Windows computers with PXEboot using Microsoft Deployment Toolkit
(MDT) and Windows Deployment Services (WDS).