Systems Engineer I
Charlevoix-Emmet ISD - Charlevoix, MI
January 2019 to March 2020 (1 year, 3 months)
Supported Senior System Engineers as needed.
Installed and supported ethernet cabling, wireless access points, and
distribution frames.
Supported district equipment:
- Imaged, configured and supported Windows machines.
- Configured and supported 1:1 student devices running ChromeOS and Mac OS X.
- Performed hardware repair.
Supported end-users:
- Used a ticket system to track work and communicate with users and IT staff.
- Handled student data in a secure manner according to FERPA and HIPPA
guidelines.