Systems Engineer III
Harbor Springs Public Schools - Harbor Springs, MI
September 2019 to September 2022 (3 years, 1 month)
- Wrote Bash scripts to simultaneously push MacOS imaging files to multiple USB
drives, reducing human labor and errors in provisioning updated MacOS images
for deployment.
- Automated Mac imaging through Ansible scripts for Intel and ARM-based Macs,
saving over 280 engineer hours in a process that previously required manual
imaging of each device.
- Wrote Bash and PowerShell scripts to centralize and automate installation of
CUPS-compatible printer definitions for Mac and Windows devices, eliminating
manual configuration and errors.
- Centrally managed two virtualization environments: VMware ESXi and Proxmox
(PVE clusters), enabling high availability, VM replication, and live
migration.
- Migrated two critical infrastructure VM servers: a Domain Controller and a
Print Server from Virtualbox to Proxmox, improving performance by 15%
through use of KVM-based PVE.
- Imaged 40 Windows 10 lab laptops using a FOG server with RHEL-based Rocky
Linux 8, automating the device provisioning process.
- Configured 2 VPN connections with OpenVPN, enabling remote access.
- Deployed print services with CUPS and Papercut, serving 6 printers to over
400 Mac, Windows, and iOS client devices across 2 buildings.
- Configured and supported FileWave and Jamf School MDM systems to manage
end-user macOS and iOS devices fleet-wide.
- Implemented web-filtering and content controls with GoGuardian, OpenDNS/Cisco
Umbrella, and Securly for all student endpoints.
- Identified and resolved SQL database issues for MDM deployment, restoring
access to critical device management features for 400 devices.
- Configured and supported network infrastructure for 3 campus locations,
including over 60 Aruba wireless access points, HP PoE switches, and a Palo
Alto firewall to ensure reliable connectivity for 800+ users. Resolved
router, switch and WAP issues to maintain uptime above 99.5%.
- Supported critical networks and systems for over 800 users, resolving 95% of
hardware and connectivity issues within 2 business days
- Diagnosed and troubleshot network outage caused by faulty vendor equipment,
identifying root cause and directing repair within 1 business day